WhatsApp Qualification vs Call Centres: What Buyers Actually Want

The era of the call centre is fading. When an unknown number calls a buyer in the middle of their workday, it's an interruption. When a helpful, low-pressure WhatsApp message arrives, it's a conversation.

WhatsApp boasts open rates of over 95%. By moving qualification to WhatsApp, Portal Flow engages buyers where they are most comfortable, resulting in higher response rates, better qualification data, and happier clients.